GRA Benchmarking allows you to measure your performance against best-in-class companies and industries to identify improvement opportunities.

Through our advanced Supply Chain Strategic Review process we diagnose and analyse supply chain performance and benchmark it against industry best practice. Our benchmarking data is collected from a wide range of industries and sources to deliver a true best practice standard that is practical and relevant to your company and industry.

Looking at supply chain costs as a percentage of sales, ‘best in class’ performers have roughly half the costs of ‘average in class’ performers. In other words, if you’re an average performer, your supply chain costs are likely twice that of the best performers.

Best in class performers have higher asset turnover because inventories are lower, often by 20-40 percent comparatively, while customer response times are faster. In a climate of tight credit and higher capital costs, those that can successfully generate superior cashflows and return on capital employed (ROCE) will outperform.

GRA Benchmarking can identify your biggest “bang for buck” improvement opportunities by analysing world’s best practice to your organisation’s current performance. KPIs/benchmarks can include areas such as demand, inventory, warehousing, transportation and other supply chain functions to help build a picture of performance.


We engaged GRA on an end-to-end review of our supply chain capability. Their MRO Supply Chain framework and assessment helped us understand what our priorities for improvement are, while their maturity plan provides us with the practical steps to make that happen. Through their professionalism and insight, our team has the confidence to take the next step on our continuous improvement journey.

– Jake Adams, Deputy Program Manager, Northrop Grumman Australia – Technology Services

Typical results

  • 20-40% inventory investment reduction
  • increased service levels ranging up to 99.9%
  • 10%-15% reduction in supply chain operating costs
  • 5%-20% spend management savings
  • the ability to fund business initiatives from operating cash flow (OCF) improvements
  • improved return on capital employed (ROCE)
  • a minimum 3:1 ROI (10:1 to 30:1 typical)