Video: Click & Collect - its application & adoption in Australia

GRA's Shanaka Jayasinghe and Mark Chapman, Director of Supply Chain for Pepkor (Best & Less, Harris Scarfe), recently presented 'Click & Collect - Exploring its practical application and adoption in Australia' at Akolade's Retail Fulfilment Summit 2018. 

Their presentation covered:

  • Click & Collect's emergence in Australia compared to global markets
  • What we can learn from mature Click & Collect models
  • How Click & Collect is interconnected with other innovations such as crowd-shipping, automation etc
  • The future for Click & Collect in Australia
  • How Australian companies can get ready for Click & Collect

View the presentation in the video below:

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