GRA's James Allt-Graham and Shanaka Jayasinghe will present ‘A Required Step Change for Service Chain Operations’ at the largest Healthcare conference in the Southern Hemisphere - Australian Healthcare Week 27-28 March, Sydney.
Applying Supply Chain Principles (from Retail & FMCG), their presentation will review how Service Chains (particularly Hospitals and Aged Care Home Services) are likely to mature over the next decade.
The session will cover:
- GRA’s Service Chain Excellence Framework
- Demand-driven / Forecast-led Recruitment Practices
- Schedule & Route Optimisation Processes & Technologies
- Effective KPIs & Performance Management
The session aims to provide the audience with (a) immediate and tangible takeaways to drive operational efficiencies (service performance, overtime, KMs travelled, staff costs, etc.), as well as, (b) prompt a review of organisational preparedness to more strategic and structural requirements over the next decade.
For more information about the Australian Healthcare Week visit the event website.
Find out more about GRA's Service Chain offering by downloading our whitepaper The Emergence of the Demand-Driven Service Chain