Retail

Never before has retail been under siege from so many competitive fronts. Whilst the Internet has been a boon for established foreign retailers to take a foothold in the Australian market, agile start-ups have also proved stiff competition for established players.

There are many factors to consider when determining how best to structure your supply chain for competitive advantage: cross-dock or direct to store? How many DCs should you have and where should they be? How realistic would it be to consolidate orders to minimise transport costs?

Additionally, ensuring the optimal levels of inventory across your entire product offering can be challenging. With stock-outs of physical stores being a significant factor in customers looking on-line, how can you maintain a high service level without being overly burdened with excessive and obsolete stock? The high Australian dollar means that investment in inventory needs to be very carefully made.

GRA can help with not only designing an optimal retail supply chain but also ensuring that your inventory is optimised to ensure that the highest possible service levels can be achieved at the lowest possible cost.

Find out who we've worked with in the Retail industry.


Retail resources

Video: Online Retail

GRA Director Shanaka Jayasinghe talks with GRA Director Dan Knox about Online Retail – the challenges and opportunities for Australian organisations.

Find out more about GRA's Omni-Channel Fulfilment Service


Video: NORA Network - New Priorities for Australian Retailers

In this webinar hosted by Australia's NORA Network, the panel look at the new priorities for Australian retail supply chains in this post-COVID world.


Report: McGrathNicol Advisory Working Capital Report

According to this 2019 report, achieving an improvement in working capital is not only desirable to “keep up” with competitors, it also presents an opportunity for material competitive advantage over much of the market.

Find out more.


Report: CommBank Retail Insights Report 

This report shows consumer satisfaction with retail delivery and pick-up services is mixed. Retailers have an opportunity to optimise these services to keep pace with changing shopper expectations.

Find out more.

Testimonials

I have found it a great pleasure to work with the GRA team. Their responsiveness is a real game changer as it allows us to quickly fix issues as they arise. Also, their mindset is really driven towards improvement and finding solution during our regular meetings.

– Didier Vaillant, Supply Planning Manager, 7-Eleven

Typical results

  • 20-40% inventory investment reduction
  • increased service levels ranging up to 99.9%
  • 10%-15% reduction in supply chain operating costs
  • 5%-20% spend management savings
  • the ability to fund business initiatives from operating cash flow (OCF) improvements
  • improved return on capital employed (ROCE)
  • a minimum 3:1 ROI (10:1 to 30:1 typical)