Organisation Structure Design & Change Management

GRA's Supply Chain Structure & Change Management advisory service focuses on team structures, performance measures, roles and responsibilities, and skills required.   

Unclear roles and responsibilities, or dysfunctional organisational structure can lead to supply chain results not being realised. Organisational change can be an opportunity to redesign jobs, develop structures that improve career opportunities, and develop improved communication and reporting lines to deliver superior results.

The following may trigger the need to review and change the organisation’s structure:

  • change in business strategy
  • the introduction of new technologies
  • responding to client needs
  • need to improve service delivery
  • reduction of costs
  • need to review the organisation’s processes
  • competing or misaligned KPIs

GRA can help you design an organisational structure that:

  • support the business strategy
  • aligns the structure with complementary KPIs
  • designs work flows are simple and standardised – the work flows easily between each step in a given process. Team composition and workload is balanced and manageable
  • incorporates opportunities for career progression and succession management

The benefits of this approach include:

  • customer’s needs and expectations are met in a profitable manner
  • knowledge management and communication is effective - the structure enable clear and well-informed decision making and communication
  • position titles are simple and clear so that people can easily identify who to contact about what
  • strengthened alignment & communication across teams - dependencies and interdependencies are clear and manageable with a clear view of the entire planning process

GRA's Supply Chain Structure & Change Management advisory service focuses on team structures, performance measures, roles and responsibilities, and skills required.

GRA also creates implementation plans cognisant of feasibility, requirements, opportunities and risks in moving to a new structure(s).

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Testimonials

GRA’s consultants are clever, system-savvy, ex-Planning Managers from industry – who have hands-on experience in the planning requirements of FMCG. Their engaging, logical, and disarming approach meant that our planning team were happy to cooperate with GRA in full, and also happy to hear GRA’s list of suggested improvements.

– Danny Mellon, GM Planning, Logistics & Procurement, Simplot

Typical results

  • 20-40% inventory investment reduction
  • increased service levels ranging up to 99.9%
  • 10%-15% reduction in supply chain operating costs
  • 5%-20% spend management savings
  • the ability to fund business initiatives from operating cash flow (OCF) improvements
  • improved return on capital employed (ROCE)
  • a minimum 3:1 ROI (10:1 to 30:1 typical)