GRA's James Allt-Graham and Shanaka Jayasinghe presented ‘A Required Step Change for Service Chain Operations’ at the largest Healthcare conference in the Southern Hemisphere - Australian Healthcare Week.
Applying Supply Chain Principles (from Retail & FMCG), their presentation reviewed how Service Chains (particularly Hospitals and Aged Care Home Services) are likely to mature over the next decade.
The session covered:
- GRA’s Service Chain Excellence Framework
- Demand-driven / Forecast-led Recruitment Practices
- Schedule & Route Optimisation Processes & Technologies
- Effective KPIs & Performance Management
View the presentation.