GRA Senior Manager, Shanaka Jayasinghe, has just released a new white paper - Making the Last-Mile Profitable.
Despite retail sales and the online market size increasing year after year few Australian retailers are ‘ready’ for online, particularly with Amazon’s entry.
We are currently experiencing one of the largest shifts in retail operating models to date and supply chains are set to play a key role in this transition. Increasingly, executives are identifying the bounty of opportunity in automation, predictive analytics and plugging into the sharing economy – all to delight the customer with speed, convenience, price and experience.
This paper explores the shortfalls of traditional supply chain models in servicing online demand and what could be around the corner as creative solution(s) to bridge the gap towards profitability in the future.
Find out more.