Warehouse Operations Assessment
Client: Art and School Supplies Distributor
Experiencing rapid growth rate and pressure on its operations when meeting peak period demand, our client commissioned GRA to perform an operational review of its warehouse.
The client operates a seasonal business that has an extreme peak period of operations. This places extraordinary demand on its purchasing and warehousing operations for 3 months of the year. They were concerned that, with the planned growth in their business, their new warehouse and their team may not have been able to meet the demands. They asked us to:
An assessment of the warehousing operation was conducted, including the following activities:
Identified 8 point action plan with “quick win” improvement opportunities, focussing on areas including introduction of rough cut capacity plans for warehouse space requirement and labour, container unloading, the more effective use of contract labour, validation of product picking locations, improvement of the inspection & despatch layout, developing a new product introduction and more effective product QA processes. Action plan also identified inventory management as an opportunity to take the next step beyond the “rough cut planning” processes and further improve asset utilisation.